Data Sync Experiencing Partial Outage

Long running syncs
  • Monitoring

    We implemented a fix and are currently monitoring the result. Any sync affected will show as a failed sync but the next scheduled sync should run as expected.

  • Identified

    We have identified an issue that is causing syncs to run longer than expected. We are taking action to address these long running syncs.

    Thank you for your patience as we work to resolve the issue.

Data Sync

99.06 % uptime

WebApp

99.76 % uptime

Notifications

100 % uptime

Normalization

100 % uptime

Database/Warehouse Destinations

100 % uptime

API Sources

99.98 % uptime

Database Sources

99.9 % uptime

File Connectors

100 % uptime

Recent notices

May 28, 2023

May 27, 2023

May 26, 2023

Long running syncs
  • Monitoring

    We implemented a fix and are currently monitoring the result. Any sync affected will show as a failed sync but the next scheduled sync should run as expected.

  • Identified

    We have identified an issue that is causing syncs to run longer than expected. We are taking action to address these long running syncs.

    Thank you for your patience as we work to resolve the issue.

May 25, 2023

Long Running Syncs
  • Resolved

    The team identified and resolved an issue that caused some syncs to run for longer than expected. All impacted syncs have been restored to a working state.

Slow UI Response Times
  • Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring

    We have identified the issue and rolled-back changes. We are currently monitoring the result.

  • Investigating

    We are currently seeing slow response times in the UI. This is not affecting any syncs at this time.

May 24, 2023

May 23, 2023

May 22, 2023

Show notice history