Since resolving this issue we have found that connections scheduled to run during the outage (5:30AM - 10:30AM PST) went into a quarantined state.

We have since taken action to force fail and rectify these connections to allow them to return to a normal state.

We sincerely apologize for any inconvenience this outage has caused and again thank you for your patience as our teams worked hard towards a resolution.

The issue has been successfully resolved. The root cause was related to this morning server miss communication error.

During the times of 5:30AM PST to 10:30AM PST any syncs that were scheduled to start during that time will have most likely failed but moving forward the next scheduled sync is expected to succeed.

Thank you for your patience as we worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

We implemented a fix and currently monitoring the result.

We have identified the root cause and are working on a fix.

After monitoring the fix we are confident the issue has been successfully resolved.

This issue was due to a server configuration error web service was degrades and UI was unavailable for ~3 hours but syncs were continuing to run and were unaffected.

We apologize for any inconvenience and thank you for your patience as we worked this issue to a resolution.

We are continuing to work on a fix for this incident.

We are continuing to work on a fix for this incident.