Airbyte - Sync Failures in EU region – Incident details

This issue has been resolved. If your most recent sync failed, we expect the next sync to succeed.

We apologize for the inconvenience and thank you for your patience as the team worked to resolve the issue.

We have updated our networking stack to workaround the flooded Paris GCP datacenter. Our EU syncs can now pull secrets from a healthy datacenter which should fix the issue with our EU syncs. We have verified that EU syncs are currently working. If you had a failed sync starting it again now should work. We are continuing to monitor the incident.

We are continuing to work on a fix for this incident.

We have identified the root cause and are working on the resolution.

GCP’s Secret manager service powers part of the Airbyte EU Sync infrastructure. Because of the flooding in GCP’s Paris datacenter Airbyte’s EU Sync’s are unable to start.

We are working on resolving those secrets from a functioning GCP EU region. Until we can set up that system syncs may be run successfully from the US for any customers not bound by GDPR.