Started about 3 years agoJune 14, 2023Lasted 2 days7:16 PMJune 17, 202312:00 AMUTC
Affected
Data Sync
Degraded performance from 7:16 PM to 12:00 AM
Updates
Resolved
UTC
Resolved
UTC
The issue has been successfully resolved.
Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.
Update
UTC
Update
UTC
We are continuing to monitor the results of the fix and expect syncs to succeed
Thank you for your patience as we investigated this issue and we apologize for any inconvenience.
Update
UTC
Update
UTC
We are continuing to monitor the issue, however the fix we implemented may cause some syncs to fail but the next scheduled sync should succeed.
Monitoring
UTC
Monitoring
UTC
We implemented a fix to increase the number of workers and are currently monitoring the result.
Affected connections should continue to sync as expected.
Investigating
UTC
Investigating
UTC
We have identified an issue that is causing syncs to run longer than expected. We are taking action to address these long running syncs.
Thank you for your patience as we work to resolve the issue.