Airbyte - Billing system maintenance – Maintenance details

Billing system maintenance

Completed
Scheduled for November 13, 2024 at 4:00 PM – November 14, 2024 at 10:14 PM

Affects

WebApp

Under maintenance from 4:00 PM to 10:14 PM

Updates
  • Completed
    November 14, 2024 at 10:14 PM
    Completed
    November 14, 2024 at 10:14 PM
    Maintenance has completed successfully.
  • In progress
    November 13, 2024 at 4:00 PM
    In progress
    November 13, 2024 at 4:00 PM

    Our billing system is undergoing maintenance to switch all users that are still on our pre-paid credit model over to get billed in arrears. This maintenance will only affect you if you're currently buying credits in advance of using them. Airbyte users who are getting a monthly invoice are not affected.

    If you are an affected user, you won't be able to visit the "Billing" page in the Airbyte UI to see your usage and buy credits. In case you're low on credits, no need to worry - your syncs will keep running even if you'll run out of credits during the maintenance window!

    We'll reach out to all affected users end of this week with next steps required to get billed in arrears for your Airbyte usage.

    You can read up on Airbyte's pricing in our docs.

    In case you have any questions or issues related to billing, please send us a message to billing@airbyte.io.