Airbyte - Increased Sync Failures with Custom Source Connectors – Incident details

Shopify experiencing degraded performance

Increased Sync Failures with Custom Source Connectors

Resolved
Degraded performance
Started 2 months agoLasted about 3 hours

Affected

Data Sync

Degraded performance from 3:02 PM to 4:19 PM, Operational from 4:19 PM to 6:04 PM

Connector Builder

Operational from 3:02 PM to 6:04 PM

Updates
  • Resolved
    Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the update.

    Thank you for your patience as we work to resolve this issue.

  • Investigating
    Investigating

    We are currently investigating an issue that is currently affecting connections with custom source connectors. Thank you for your patience as we dig into the issue.