Subscription Flow Issues

Resolved

Operational

Started over 1 year agoJanuary 15, 2025Lasted about 2 hoursJanuary 15, 20259:47 PMJanuary 16, 202512:05 AMUTC

Affected

WebApp

Third Party Component

Updates

Resolved
January 16, 2025 at 12:05 AMUTC
Resolved
January 16, 2025 at 12:05 AMUTC
This incident has been resolved.
Identified
January 15, 2025 at 9:47 PMUTC
Identified
January 15, 2025 at 9:47 PMUTC
Users report being unable to subscribe to Airbyte Cloud despite completing the card setup flow. Internal testing identified a Stripe webhook bug.
We are continuing to work on a fix for this incident.

Airbyte - Subscription Flow Issues – Incident details