Airbyte - "Stuck" and Failing Sync Jobs – Incident details

"Stuck" and Failing Sync Jobs

Resolved
Operational
Started over 2 years agoLasted about 4 hours

Affected

WebApp

Operational from 1:01 AM to 4:46 AM

Updates
  • Resolved
    Resolved

    The issue has been successfully resolved, and syncs are running again. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience is issue might have caused.

  • Identified
    Identified

    We believe we have identified the root cause and are looking into and testing solutions.

    Thank you again for your patience.

  • Investigating
    Investigating

    We are currently investigating and incident where syncs are failing or getting "stuck". Stuck syncs will show as running but they have been quarantined and will not run successfully.

    We are still in the investigation process and will add updates here on our status page when more information become available.

    We apologize for the inconvenience and thank you for your patience as we work to find a resolution.