All systems operational

Data Sync

99.91 % uptime
Jul 202399.89% uptime
Aug 202399.84% uptime
Sep 2023100% uptime

WebApp

99.95 % uptime
Jul 202399.85% uptime
Aug 2023100% uptime
Sep 2023100% uptime

Notifications

100 % uptime
Jul 2023100% uptime
Aug 2023100% uptime
Sep 2023100% uptime

Normalization

100 % uptime
Jul 2023100% uptime
Aug 2023100% uptime
Sep 2023100% uptime

Database/Warehouse Destinations

100 % uptime
Jul 2023100% uptime
Aug 2023100% uptime
Sep 2023100% uptime

API Sources

99.99 % uptime
Jul 2023100% uptime
Aug 202399.71% uptime
Sep 2023100% uptime

Database Sources

100 % uptime
Jul 2023100% uptime
Aug 2023100% uptime
Sep 2023100% uptime

File Connectors

100 % uptime
Jul 2023100% uptime
Aug 2023100% uptime
Sep 2023100% uptime

Airbyte Homepage (Airbyte.com)

100 % uptime
Jul 2023100% uptime
Aug 2023100% uptime
Sep 2023100% uptime

Notice history

Sep 2023

Source: Facebook Marketing - Third Party Issue

Aug 2023

Billing Page Inaccessible
  • Resolved

    The issue was due to a temporary third-party server issue and has been successfully resolved.

    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Investigating

    We have identified an issue related to the billing page. At this time our billing page is inaccessible. Our team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

Billing Page Inaccessible
  • Resolved

    This incident has been resolved. Thank you for your patience as we worked to resolve this issue.

  • Identified

    We have investigated and identified an issue related to the billing page. At this time our billing page is inaccessible. Our team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

Source: Amazon Ads - Third Party Issue
  • Resolved

    This incident has been resolved.

  • Investigating

    We are currently investigating an incident with the Amazon Ads source that is causing syncs to fail with a Unexpected HTTP status code 500 error.
    We believe this is due to a potential server issue with Amazon Ads' API and will post updates as we know more.
    Thank you for your patience and we apologize for any inconvenience.

Increase in Sync Failures
  • Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring

    A fix has been implemented and we are currently monitoring the update. Syncs should now be running normally.

    Thank you for your patience as we work to resolve this issue.

  • Investigating

    We are currently investigating an issue causing an increase in sync failures.

    Thank you for your patience and we apologize for any inconvenience.

Increase in Delayed/Long Running Syncs
  • Resolved

    After monitoring the update we are confident we have resolved all affected connections experiencing long running syncs.

    Thank you for your patience as worked towards resolving this issue.

  • Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating

    We are currently investigating an increase in long running or delayed syncs. We are not seeing failed sync, we are seeing syncs succeeding after a few attempts.

    This issue is in active investigation and we will be posting updates as we have them.

    Thank you for your patience as we work to resolve the issue.

Check Connection Failures
  • Resolved

    The team has resolved the issue, syncs and connector creation are completing successfully.

  • Identified

    The team has identified the root cause of the issue and made adjustments to remediate the issue. Syncs should complete successfully and users should be able to successfully create connectors.

  • Investigating

    We are currently investigating an incident that is causing some connections to have failed syncs and is preventing some users from setting up new connectors.

Investigating
  • Resolved

    The issue has been successfully resolved. If your HubSpot connection failed with a user permissions error the next sync should succeed.

    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating

    We are currently investigating an issue that is currently affecting the HubSpot source connector. Thank you for your patience as we dig into the issue.

Transient Sync Failures
  • Monitoring

    A fix has been implemented and we are currently monitoring the update.

    Thank you for your patience as we worked to resolve this issue.

  • Investigating

    We are continuing to actively investigate this issue. We have already eliminated some potential causes and are confident that we are heading in the right direction to pinpoint the root cause.

    Thank you for your patience as we work to identify and resolve this issue.

  • Investigating

    We are still actively investigating this issue and will continue to post updates as we have them.

    Thank you for your patience as we work to identify and resolve this issue.

  • Investigating

    We are still observing some transient sync failures and are investigating the root cause. We apologize for the inconvenience and thank you for your patience while we work to resolve this issue.

  • Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring

    A fix has been implemented and we are currently monitoring the update.

    Thank you for your patience as we work to resolve this issue.

  • Investigating

    We are currently investigating an issue that is causing some syncs to fail with a replication error.
    We will provide updates as we know more. Thank you for your patience as we dig into the issue.

Jul 2023

Source: Stripe - Syncs Failing
  • Resolved

    This incident has been resolved.

Syncs Unable to Start
  • Resolved

    This incident has been resolved. We will continue to monitor syncs.

  • Investigating

    We are currently investigating an issue that is currently preventing syncs from starting.

    Thank you for your patience as we dig into the issue.

Source: Zendesk Support - Inaccurate/Missing Data
  • Resolved

    This incident has been resolved. Impacted users will be receiving an email with instructions on backfilling missing data.

    Thank you for your patience as we investigated this issue and we apologize for any inconvenience.

  • Monitoring

    We have rolled back the change that caused this issue and are currently monitoring the result.
    We are still working on a long-term fix and hope to release it tomorrow.

    Thank you for your patience as we work to resolve this issue.

  • Identified

    We have had some users report of missing data from the Zendesk Support source connector and believe this was due to a recent change to switch from offset pagination to cursor pagination on July 12th.
    We are working to roll back this change and thank you for your patience as we work towards resolving this issue

Airbyte Cloud Inaccessible
  • Resolved

    The issue has been successfully resolved.
    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Investigating

    We are currently investigating an issue that is currently affecting the Airbyte Cloud UI.

    Thank you for your patience as we dig into the issue.

Syncs Unable to Start
  • Resolved

    The issue has been successfully resolved.

    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring

    We implemented a fix and are currently monitoring the result.
    Syncs should now be starting and running normally.
    Thank you for your patience as we investigated this issue and we apologize for any inconvenience.

  • Identified

    We have found the root cause of the issue was from a recent deploy and are working to roll back the changes.
    Thank you for your patience as we work towards resolving this issue.

  • Investigating

    We are currently investigating an issue that is currently preventing syncs from starting.

    Thank you for your patience as we dig into the issue.

Jul 2023 to Sep 2023