Resolved

1 Failure Due to Temporal, Then Success

• Resolved

  October 06, 2022 at 5:44 PM

  Update

  October 06, 2022 at 5:44 PM

  Update:

  The errors on the failure will look like this:

  `Failure Origin: airbyte_platform, Message: An internal Airbyte error has occurred. This sync will need to be retried.`

  `Additional Failure Information: Setting attempt to FAILED because the temporal workflow for this connection was restarted, and existing job state was cleaned.`

• Resolved

  October 05, 2022 at 7:00 PM

  Resolved

  October 05, 2022 at 7:00 PM

  We have identified an issue that occurred on 10/5/22 from about 3-4PM that caused syncs to fail once - due to temporal issues and then succeed again after. If since that 1 failure, your connection has not synced again, you may re-trigger (no reset needed) and you should see success.

  If your sync after the 1 failure did NOT succeed, please reach out to Technical Support via in app-chat.

  Thanks!