Airbyte - Notice history

All systems operational

Data Sync - Operational

99.90% uptime
May 2022 · 99.70%Jun · 100.0%Jul · 100.0%

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WebApp - Operational

99.90% uptime
May 2022 · 99.70%Jun · 100.0%Jul · 100.0%

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Notifications - Operational

100.0% uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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Normalization - Operational

100.0% uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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Airbyte Homepage (Airbyte.com) - Operational

100.0% uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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Third Party Component - Operational

Airbyte API - Operational

100.0% uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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Connector Builder - Operational

Airbyte Agents - Operational

100.0% uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2022
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Notice history

View current status

Jul 2022

Hubspot Connections Fail when Fetching Associations
ResolvedPartial outage
  • Resolved
    UTC
    Resolved

    The Hubspot connector experienced 36 minutes of downtime due to an update that affected fetching associations on July 29th. The team quickly reverted the changes and connection began to succeed.

JUL26
Maintenance Window
CompletedMaintenance1 hour 36 minutes
  • Completed
    July 26, 2022 at 10:36 AMUTC
    Completed
    July 26, 2022 at 10:36 AMUTC

    Maintenance has completed successfully.

  • In progress
    July 26, 2022 at 10:00 AMUTC
    In progress
    July 26, 2022 at 10:00 AMUTC

    Maintenance is now in progress

  • Planned
    July 26, 2022 at 9:00 AMUTC
    Planned
    July 26, 2022 at 9:00 AMUTC

    Kubernetes cluster update. Maintenance didn't start yet.

Jun 2022

JUN30
Maintenance Window
CompletedMaintenance1 hour 38 minutes
  • Completed
    June 30, 2022 at 10:38 AMUTC
    Completed
    June 30, 2022 at 10:38 AMUTC

    Maintenance has completed successfully.

  • Planned
    June 30, 2022 at 9:00 AMUTC
    Planned
    June 30, 2022 at 9:00 AMUTC

    Maintenance didn't start yet.

JUN24
Maintenance Window
CompletedMaintenance2 hours 40 minutes
  • Completed
    June 24, 2022 at 6:40 AMUTC
    Completed
    June 24, 2022 at 6:40 AMUTC

    Maintenance has completed successfully.

  • Planned
    June 24, 2022 at 4:00 AMUTC
    Planned
    June 24, 2022 at 4:00 AMUTC

    Scheduler upgrades for improved reliability.

  • In progress
    June 24, 2022 at 4:00 AMUTC
    In progress
    June 24, 2022 at 4:00 AMUTC

    Scheduler upgrades for improved reliability - in progress

JUN21
Maintenance Window
CompletedMaintenance40 minutes
  • Completed
    June 21, 2022 at 9:40 AMUTC
    Completed
    June 21, 2022 at 9:40 AMUTC

    Maintenance has completed successfully.

  • Update
    June 21, 2022 at 9:00 AMUTC
    Update
    June 21, 2022 at 9:00 AMUTC

    Maintenance is now in progress

  • In progress
    June 21, 2022 at 9:00 AMUTC
    In progress
    June 21, 2022 at 9:00 AMUTC

    Maintenance is now in progress

  • Planned
    June 21, 2022 at 9:00 AMUTC
    Planned
    June 21, 2022 at 9:00 AMUTC

    Infrastructure update. Maintenance didn't start yet.

Incorrect Normalization Macro Causing Some Connections to Fail
ResolvedDegraded performance99 hours 3 minutes
  • Resolved
    UTC
    Resolved

    A fix has been implemented and we have confirmed that syncs are now succeeding.

    We thanks you for your patience as we worked towards a resolution.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified an issue with a macro that is affecting normalization on some connections.

    The team is working on a fix and we hope to push this fix later today.

    We apologize for the inconvenience and thank you for your patience as we work towards a resolution.

"Stuck" and Failing Sync Jobs
Resolved3 hours 44 minutes
  • Resolved
    UTC
    Resolved

    The issue has been successfully resolved, and syncs are running again. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience is issue might have caused.

  • Identified
    UTC
    Identified

    We believe we have identified the root cause and are looking into and testing solutions.

    Thank you again for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating and incident where syncs are failing or getting "stuck". Stuck syncs will show as running but they have been quarantined and will not run successfully.

    We are still in the investigation process and will add updates here on our status page when more information become available.

    We apologize for the inconvenience and thank you for your patience as we work to find a resolution.

May 2022

Unable to Set Up a New Connector
ResolvedDegraded performance1 hour 25 minutes
  • Update
    UTC
    Update

    Since resolving this issue we have found that connections scheduled to run during the outage (5:30AM - 10:30AM PST) went into a quarantined state.

    We have since taken action to force fail and rectify these connections to allow them to return to a normal state.

    We sincerely apologize for any inconvenience this outage has caused and again thank you for your patience as our teams worked hard towards a resolution.

  • Resolved
    UTC
    Resolved

    The issue has been successfully resolved. The root cause was related to this morning server miss communication error.

    During the times of 5:30AM PST to 10:30AM PST any syncs that were scheduled to start during that time will have most likely failed but moving forward the next scheduled sync is expected to succeed.

    Thank you for your patience as we worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the root cause and are working on a fix.

  • Investigating
    UTC
    Investigating

    Creating new connectors is currently unavailable. We are currently investigating this incident.

Airbyte Cloud not accessible
ResolvedMajor outage2 hours 11 minutes
  • Resolved
    UTC
    Resolved

    After monitoring the fix we are confident the issue has been successfully resolved.

    This issue was due to a server configuration error web service was degrades and UI was unavailable for ~3 hours but syncs were continuing to run and were unaffected.

    We apologize for any inconvenience and thank you for your patience as we worked this issue to a resolution.

  • Monitoring
    UTC
    Monitoring

    We are continuing to work on a fix for this incident.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are continuing to work on a fix for this incident.

Unable to Reset Workspace Password
Resolved14 hours 54 minutes
  • Resolved
    UTC
    Resolved

    Our engineers have deployed a fix. Users should be able to reset their passwords now.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently are experiencing an issue with resetting passwords.

    Users are not able to reset their passwords if a password has been forgotten at this time.

    We are currently looking into this issue and will provide updates as we work towards a resolution.

UI Connection Sync Mode Settings Inconsistent - Do Not update connection settings at this time
ResolvedDegraded performance2 hours 15 minutes
  • Resolved
    UTC
    Resolved

    A resolution as been implemented. Sync modes show correctly in connection replication settings UI and users can now make changes in their connection setting page.

    Thank you for your patience while we worked to resolve this issue and apologies for any inconvenience this issue might have caused.

  • Identified
    UTC
    Identified

    The issue has been identified and the team is working on a fix.

    Please continue to refrain from making any changes to your connection settings.

  • Investigating
    UTC
    Investigating

    We have identified an issue within connections setting related to sync settings. Some sync setting might appear to be different than what was previously set and what is true in our database.

    During this time while our team works on a fix, please do not edit your sync settings as any changes on the Replication page will change the sync mode.

    Updates to follow.

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