Airbyte - Source Google Ads: replication failure on the user_interest stream – Incident details

All systems operational

Source Google Ads: replication failure on the user_interest stream

Resolved
Degraded performance
Started over 2 years agoLasted 185 hours 43 minutes

Affected

API Connectors

Degraded performance from 10:45 PM to 4:28 PM

Sources

Degraded performance from 10:45 PM to 4:28 PM

Google Ads Source

Degraded performance from 10:45 PM to 4:28 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident is resolved with a workaround.

    After monitoring the workaround we have seen connections return to normal. Once the API issue is resolved from Google we will update to connector to include the data from the USER_INTEREST table.

  • Monitoring
    UTC
    Monitoring

    We have implemented a workaround to allow connections with the user_interests stream enabled to succeed. The user_interest stream will show null tables while the API is experiencing this outage. We will continue monitoring Googles API status.

  • Identified
    UTC
    Identified

    We notice wide spread sync failure on the replication of the user_interest stream of the Google Ads source connector. Other streams are correctly replicated at the moment.

    Google Ads API returns 500 HTTP error codes which characterizes a problem in the availability of their service.

    No incident is yet declared on Google Ads status page
    We will reach out to Google Ads support.