Airbyte - TikTok Marketing API returned a transient server-side error (code 50000) – Incident details

All systems operational

TikTok Marketing API returned a transient server-side error (code 50000)

Resolved
Partial outage
Started 2 months agoLasted 45 hours 9 minutes

Affected

API Connectors

Partial outage from 3:21 PM to 12:31 PM

Sources

Partial outage from 3:21 PM to 12:31 PM

TikTok Marketing Source

Partial outage from 3:21 PM to 12:31 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    This error originates from TikTok's API. We've added retry handling to minimize its impact and are continuing to investigate whether there are any additional mitigations we can implement on our side.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.