Experiencing issues

High number of normalization failures
  • Monitoring
    February 01, 2023 at 12:12 AM

    We have implemented a fix that we are seeing is resolving most of the normalization issues.

    We are still seeing a small subset of connections with sources that have complex schemas failing with normalization errors.

    As these errors arise we are taking action to resolve the issue.

    Thank you again for your patience and please reach out to Airbyte Cloud support if you have any questions while we continue to ensure all normalization failures have been resolved.

  • Monitoring
    January 31, 2023 at 10:14 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    January 31, 2023 at 7:56 PM

    We are continuing to work on a fix for this incident.

  • Identified
    January 31, 2023 at 6:40 PM

    We have noticed a number of syncs failing due to errors with normalization for multiple users. We are working on a fix to resolve this issue.

    We apologize for any inconvenience and thank you for your patience

Data Sync

99.92 % uptime

WebApp

99.98 % uptime

Notifications

100 % uptime

Normalization

100 % uptime

API Connector

99.89 % uptime

Database Connector

100 % uptime

File Connector

100 % uptime

Destination Data Warehouses

100 % uptime

Redshift Destination

100 % uptime

Snowflake Destination

100 % uptime

BigQuery Destination

100 % uptime

Recent notices

February 01, 2023

January 31, 2023

High number of normalization failures
  • Monitoring
    February 01, 2023 at 12:12 AM

    We have implemented a fix that we are seeing is resolving most of the normalization issues.

    We are still seeing a small subset of connections with sources that have complex schemas failing with normalization errors.

    As these errors arise we are taking action to resolve the issue.

    Thank you again for your patience and please reach out to Airbyte Cloud support if you have any questions while we continue to ensure all normalization failures have been resolved.

  • Monitoring
    January 31, 2023 at 10:14 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    January 31, 2023 at 7:56 PM

    We are continuing to work on a fix for this incident.

  • Identified
    January 31, 2023 at 6:40 PM

    We have noticed a number of syncs failing due to errors with normalization for multiple users. We are working on a fix to resolve this issue.

    We apologize for any inconvenience and thank you for your patience

January 30, 2023

High number of normalization failures
  • Resolved
    January 30, 2023 at 7:39 PM

    This issue has been resolved. If your most recent sync failed, we expect the next sync to succeed.

    We apologize for the inconvenience and thank you for your patience as the team worked to resolve the issue.

  • Monitoring
    January 30, 2023 at 6:40 PM

    We have noticed a number of syncs failing due to errors with normalization for multiple users. We believe this was caused by a recent deployment that has since been reverted and are monitoring the change

    We apologize for any inconvenience and thank you for your patience

January 29, 2023

January 28, 2023

January 27, 2023

January 26, 2023

Sync Failures
  • Resolved
    January 26, 2023 at 7:00 PM

    A small subset of workspaces may have experienced a single sync failure or a failed sync attempt due to a brief platform interruption.

    The next scheduled sync should succeed.

    We apologize for any inconvenience and thank you for your patience

Show notice history