Worker Pods Unable to Start Up, Affecting the Initiation of all New Syncs

Resolved
Partial outage
Started over 1 year ago Lasted 15 minutes

Affected

WebApp
Updates
  • Resolved
    Resolved

    We just resolved the issue!

    No action on the user end is needed on affected syncs to start again.

    Thank you all for your patience as we worked this out.

  • Monitoring
    Monitoring

    We have implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We have found an issue where worker pods are unable to start up. This will keep new syncs from starting (old + new connections).

    We are currently investigating the root cause of the issue, and are working quickly to revert the changes.

    Updates to follow as soon as we have them.