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Resolved
Transient Sync Failures

Started
August 04, 2023 at 8:46 PM
Status
Resolved after about 4 hours

Impact

Partial outage
Affected
Data Sync
  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the update.

    Thank you for your patience as we worked to resolve this issue.

  • Investigating
    Update

    We are continuing to actively investigate this issue. We have already eliminated some potential causes and are confident that we are heading in the right direction to pinpoint the root cause.

    Thank you for your patience as we work to identify and resolve this issue.

  • Investigating
    Update

    We are still actively investigating this issue and will continue to post updates as we have them.

    Thank you for your patience as we work to identify and resolve this issue.

  • Investigating
    Investigating

    We are still observing some transient sync failures and are investigating the root cause. We apologize for the inconvenience and thank you for your patience while we work to resolve this issue.

  • Resolved
    Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the update.

    Thank you for your patience as we work to resolve this issue.

  • Investigating
    Investigating

    We are currently investigating an issue that is causing some syncs to fail with a replication error.
    We will provide updates as we know more. Thank you for your patience as we dig into the issue.