Airbyte - Notice history

All systems operational

Data Sync - Operational

100% - uptime
Aug 2023 · 99.84%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

WebApp - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notifications - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Normalization - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Airbyte Homepage (Airbyte.com) - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Third Party Component - Operational

Airbyte API - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Connector Builder - Operational

Notice history

Oct 2023

Enabling point-in-time recovery on our internal database
  • Completed
    October 12, 2023 at 10:30 PM
    Completed
    October 12, 2023 at 10:30 PM

    Maintenance has completed successfully

  • In progress
    October 12, 2023 at 10:00 PM
    In progress
    October 12, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    October 12, 2023 at 10:00 PM
    Planned
    October 12, 2023 at 10:00 PM

    Maintenance:
    Enable the point-in-time recovery option on the main Postgres database. This should be a zero-downtime operation but we noticed that connections were dropping while testing in the Staging Environment. Our backend systems do reconnect but there could be an impact on transactions that are in-flight. We estimate that the operation will take 20min to 30min, but the connection dropping only occurred during a smaller time frame of a couple of minutes in the beginning.

    Why does it matter:

    • Reduces data loss from hours to seconds in case of a database failure
    • Enables us to conduct database recovery exercises without downtime as required per SOC II and ISO 27001.
Typing and Deduping failing due to null fields
  • Resolved
    Resolved

    We have rolled back the changes successfully.

    If your sync is failing due to a null field error, please reset just the stream that is has a null field causing the error.

    Please reach out to Airbyte Support on our Help Center if you have any questions.

  • Identified
    Identified

    There is an issue with BigQuery & Snowflake destination processing null columns typing and deduping.

    This is causing failures for multiple users. The team is currently working on reverting the change that caused this bug.

Third Party Component Outage: Mixpanel Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Mixpanel has implemented a fix and is currently monitoring the results.

  • Identified
    Identified

    Mixpanel is currently experiencing an outage that is affecting sync success.

    We will be monitoring Mixpanels status page: https://www.mixpanelstatus.com/.

Sep 2023

Issues accessing connections
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The team has reverted the changes that caused issues with accessing the Status tab and users should be able to access their connections without issue.

  • Identified
    Identified

    We noticed a number of users report issues when accessing their connection.

    The issue is specifically happening when navigating to the Status tab of the connection. You should be able to navigate to another tab by including the table into your URL directly.

    For example:
    https://cloud.airbyte.com/workspaces/{WorkspaceID}/connections/{ConnectionID}/job-history

Source: Facebook Marketing - Third Party Issue
  • Resolved
    Resolved

    Meta has resolved their status page and we are no longer seeing failures on user's syncs.

  • Identified
    Identified

    We have noticed an increased failure rate with Facebook Marketing connections due to an outage of Meta's API.

    They have posted on their status page and we will be monitoring their status page and update here once they have resolved the issue on their side.

Aug 2023

Billing Page Inaccessible
  • Resolved
    Resolved

    The issue was due to a temporary third-party server issue and has been successfully resolved.

    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Investigating
    Investigating

    We have identified an issue related to the billing page. At this time our billing page is inaccessible. Our team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

Billing Page Inaccessible
  • Resolved
    Resolved

    This incident has been resolved. Thank you for your patience as we worked to resolve this issue.

  • Identified
    Identified

    We have investigated and identified an issue related to the billing page. At this time our billing page is inaccessible. Our team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

Source: Amazon Ads - Third Party Issue
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating an incident with the Amazon Ads source that is causing syncs to fail with a Unexpected HTTP status code 500 error.
    We believe this is due to a potential server issue with Amazon Ads' API and will post updates as we know more.
    Thank you for your patience and we apologize for any inconvenience.

Increase in Sync Failures
  • Resolved
    Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    Monitoring

    A fix has been implemented and we are currently monitoring the update. Syncs should now be running normally.

    Thank you for your patience as we work to resolve this issue.

  • Investigating
    Investigating

    We are currently investigating an issue causing an increase in sync failures.

    Thank you for your patience and we apologize for any inconvenience.

Increase in Delayed/Long Running Syncs
  • Resolved
    Resolved

    After monitoring the update we are confident we have resolved all affected connections experiencing long running syncs.

    Thank you for your patience as worked towards resolving this issue.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating an increase in long running or delayed syncs. We are not seeing failed sync, we are seeing syncs succeeding after a few attempts.

    This issue is in active investigation and we will be posting updates as we have them.

    Thank you for your patience as we work to resolve the issue.

Aug 2023 to Oct 2023

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