LinkedIn Ads experiencing partial outage

Data Sync

98.29% uptime
May 2023 · 95.41%Jun · 99.67%Jul · 99.89%
May 202395.41% uptime
Jun 202399.67% uptime
Jul 202399.89% uptime

WebApp

99.64% uptime
May 2023 · 99.41%Jun · 99.67%Jul · 99.85%
May 202399.41% uptime
Jun 202399.67% uptime
Jul 202399.85% uptime

Notifications

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Normalization

99.63% uptime
May 2023 · 100.0%Jun · 98.89%Jul · 100.0%
May 2023100.0% uptime
Jun 202398.89% uptime
Jul 2023100.0% uptime

Airbyte Homepage (Airbyte.com)

99.13% uptime
May 2023 · 100.0%Jun · 97.37%Jul · 100.0%
May 2023100.0% uptime
Jun 202397.37% uptime
Jul 2023100.0% uptime

Third Party Component

Operational

Airbyte API

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Connector Builder

Operational

Notice history

Jul 2023

Source: Stripe - Syncs Failing
  • Resolved
    Resolved

    This incident has been resolved.

Syncs Unable to Start
  • Resolved
    Resolved

    This incident has been resolved. We will continue to monitor syncs.

  • Investigating
    Investigating

    We are currently investigating an issue that is currently preventing syncs from starting.

    Thank you for your patience as we dig into the issue.

Source: Zendesk Support - Inaccurate/Missing Data
  • Resolved
    Resolved

    This incident has been resolved. Impacted users will be receiving an email with instructions on backfilling missing data.

    Thank you for your patience as we investigated this issue and we apologize for any inconvenience.

  • Monitoring
    Monitoring

    We have rolled back the change that caused this issue and are currently monitoring the result.
    We are still working on a long-term fix and hope to release it tomorrow.

    Thank you for your patience as we work to resolve this issue.

  • Identified
    Identified

    We have had some users report of missing data from the Zendesk Support source connector and believe this was due to a recent change to switch from offset pagination to cursor pagination on July 12th.
    We are working to roll back this change and thank you for your patience as we work towards resolving this issue

Airbyte Cloud Inaccessible
  • Resolved
    Resolved

    The issue has been successfully resolved.
    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Investigating
    Investigating

    We are currently investigating an issue that is currently affecting the Airbyte Cloud UI.

    Thank you for your patience as we dig into the issue.

Syncs Unable to Start
  • Resolved
    Resolved

    The issue has been successfully resolved.

    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.
    Syncs should now be starting and running normally.
    Thank you for your patience as we investigated this issue and we apologize for any inconvenience.

  • Identified
    Identified

    We have found the root cause of the issue was from a recent deploy and are working to roll back the changes.
    Thank you for your patience as we work towards resolving this issue.

  • Investigating
    Investigating

    We are currently investigating an issue that is currently preventing syncs from starting.

    Thank you for your patience as we dig into the issue.

Jun 2023

Increase in Sync Failures
  • Resolved
    Resolved

    After monitoring the rollback and deploy of the improved update we are confident the issue has been resolved.

    Thank you for your patience as we worked to resolve the issue.

  • Monitoring
    Monitoring

    We have identified the issue and have reverted the changes.

    There was a change to our database that caused failing syncs to not retry.

    We are now monitoring the roll back.

    Thank you again for your patience as we work to resolve this issue.

  • Investigating
    Investigating

    We are actively investigating an increase in failed syncs.

    We will be providing more update here as we have them.

    Thank you for your patience as we try and resolve this issue.

Source Google Ads sync failure
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are seeing a growing number of failing syncs using the source Google Ads connector.

Some Workflows Unable to Start
  • Resolved
    Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Identified
    Update

    We are seeing US data plan sync succeeding but we are still seeing some failures in EU. We are continuing to work on a fix for this incident.

  • Identified
    Identified

    We believe this is due to a certificate issue and are working on a fix.

    Users are currently seeing errors when creating a new connector or connection, re-testing existing connectors, and starting syncs.

    We will provide updates as we investigate further. Thank you for your patience as we investigate this issue.

  • Investigating
    Investigating

    We are currently investigating an issue where syncs are unable to start.

    Thank you for your patience while we investigate this issue

Long running syncs
  • Resolved
    Resolved

    The issue has been successfully resolved.
    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    Update

    We are continuing to monitor the results of the fix and expect syncs to succeed

    Thank you for your patience as we investigated this issue and we apologize for any inconvenience.

  • Monitoring
    Update

    We are continuing to monitor the issue, however the fix we implemented may cause some syncs to fail but the next scheduled sync should succeed.

  • Monitoring
    Monitoring

    We implemented a fix to increase the number of workers and are currently monitoring the result.

    Affected connections should continue to sync as expected.

  • Investigating
    Investigating

    We have identified an issue that is causing syncs to run longer than expected. We are taking action to address these long running syncs.

    Thank you for your patience as we work to resolve the issue.

Airbyte Homepage (Airbyte.com) Is Down Due to Provider Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Our webpage is now accessable but other pages such as our support webform is still experiencing issues due to the upstream third party outage.

    We are closely monitoring and will update our status page as soon as there has been a resolution.

  • Investigating
    Investigating

    Our provider to our Airbyte.com homepage is currently experiencing an outage.

    They have posted on their status page and we will be monitoring their status page and update here once they have resolved the issue on their side.

May 2023

Source Instagram Permissions Error
  • Resolved
    Resolved

    This incident has been resolved. If you are seeing any further permissions errors, please re-authenticate your Instagram connector.

    Please reach out to Airbyte Cloud support if you have any questions.

  • Investigating
    Investigating

    We are seeing permission related failures on connections with Instagram as a source. We are currently investigating this incident.

    If you are experiencing permissions issues with your Instagram connection, attempt to Re-Authenticate your Instagram Source.

Long running syncs
  • Resolved
    Resolved

    After monitoring the fix implemented we have resolved the issue.

    The issue occurred under certain conditions and caused syncs to to not be properly retried.

    Thank you for your patience as we investigated this issue and we apologize for any inconvenience.

  • Monitoring
    Monitoring

    We believe we have found the root cause and have implemented a fix. We will be monitoring the results.

  • Investigating
    Investigating

    We are still seeing instances of these long running syncs and failures with "Setting attempt to FAILED because the temporal workflow for this connection was restarted, and existing job state was cleaned.". We are continuing our investigation and will add updates as we have them.

  • Monitoring
    Update

    We have been monitoring the results over the weekend and would like to continue monitoring throughout the day.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Any sync affected will show as a failed sync but the next scheduled sync should run as expected.

  • Identified
    Identified

    We have identified an issue that is causing syncs to run longer than expected. We are taking action to address these long running syncs.

    Thank you for your patience as we work to resolve the issue.

Long Running Syncs
  • Resolved
    Resolved

    The team identified and resolved an issue that caused some syncs to run for longer than expected. All impacted syncs have been restored to a working state.

Slow UI Response Times
  • Resolved
    Resolved

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    Monitoring

    We have identified the issue and rolled-back changes. We are currently monitoring the result.

  • Investigating
    Investigating

    We are currently seeing slow response times in the UI. This is not affecting any syncs at this time.

Portal.Airbyte.com is Inaccessible
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Portal.Airbyte.com currently returns a 404 error. We have identified the issue and are working towards a resolution.

May 2023 to Jul 2023