Airbyte - Notice history

All systems operational

Data Sync - Operational

100% - uptime
Nov 2022 · 99.88%Dec · 99.89%Jan 2023 · 100.0%

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Nov 2022
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WebApp - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 99.93%Jan 2023 · 100.0%

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Nov 2022
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Notifications - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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Normalization - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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Airbyte Homepage (Airbyte.com) - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
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Third Party Component - Operational

Airbyte API - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Connector Builder - Operational

Notice history

Jan 2023

High number of normalization failures
  • Resolved
    Resolved

    We have implemented a fix for all normalization errors related to this issue.

    Thank you again for your patience while the team worked to resolve this issue.

    Please reach out to Airbyte Cloud Support if you have any questions.

  • Update
    Update

    We are still actively triaging and monitoring the fixes we have implemented.

    Thank you for your continued patience as we work to fully resolve this issue.

  • Update
    Update

    We are continually triaging and monitoring the fixes we are implementing.

    We thank you for you continued patience.

  • Update
    Update

    We are continuing to actively triage and monitor normalization failures.

    Thank you for your patience.

  • Update
    Update

    After monitoring the issue we have found further normalization errors and are looking into another route to resolve these failures.

    Thank you for your patience understanding as we work to resolve the issue.

  • Update
    Update

    We have implemented a fix that we are seeing is resolving most of the normalization issues.

    We are still seeing a small subset of connections with sources that have complex schemas failing with normalization errors.

    As these errors arise we are taking action to resolve the issue.

    Thank you again for your patience and please reach out to Airbyte Cloud support if you have any questions while we continue to ensure all normalization failures have been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Update
    Update

    We are continuing to work on a fix for this incident.

  • Identified
    Identified

    We have noticed a number of syncs failing due to errors with normalization for multiple users. We are working on a fix to resolve this issue.

    We apologize for any inconvenience and thank you for your patience

High number of normalization failures
  • Resolved
    Resolved

    This issue has been resolved. If your most recent sync failed, we expect the next sync to succeed.

    We apologize for the inconvenience and thank you for your patience as the team worked to resolve the issue.

  • Monitoring
    Monitoring

    We have noticed a number of syncs failing due to errors with normalization for multiple users. We believe this was caused by a recent deployment that has since been reverted and are monitoring the change

    We apologize for any inconvenience and thank you for your patience

Sync Failures
  • Resolved
    Resolved

    A small subset of workspaces may have experienced a single sync failure or a failed sync attempt due to a brief platform interruption.

    The next scheduled sync should succeed.

    We apologize for any inconvenience and thank you for your patience

Slow loading UI
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are currently seeing the UI load slowly again due to a third-party issue.

    They are currently working on a fix. This is not affecting connections in any way.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

    This is not affecting any data syncs and connections should be running as expected.

Kubernetes cluster update.
  • Completed
    January 17, 2023 at 12:00 PM
    Completed
    January 17, 2023 at 12:00 PM

    Maintenance has completed successfully

  • In progress
    January 17, 2023 at 10:00 AM
    In progress
    January 17, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    January 17, 2023 at 10:00 AM
    Planned
    January 17, 2023 at 10:00 AM

    We are planning for a scheduled maintenance during that time.

Dec 2022

EU Data Plane Down
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We have identified the root cause and are working on a fix.

    Thank you for your patience as we work towards a resolution.

  • Investigating
    Investigating

    Syncs using the EU data plane are currently failing.

    We are currently investigating this and will be updating as we progress.

Sync Failures
  • Resolved
    Resolved

    On December 15th from 2:49PM PST to 5:22PM PST we experienced an issue causing syncs to fail.

    We determined this issue was cause by an update to normalization causing syncs to ultimately fail.

    This issue has since been resolved.

    We thank you for your patience as our teams worked to resolve this issue.

API Connector Failures
  • Resolved
    Resolved

    This issue has been resolved. If your most recent sync failed, we expect the next sync to succeed.

    We apologize for the inconvenience and thank you for your patience as the team worked to resolve the issue.

  • Identified
    Identified

    We have identified the below connectors that have been affected by this issue:

    - BigComerce
    - Gitlab
    - GitHub
    - Snapchat Marketing
    - Metabase
    - Monday
    - Pinterest

    We are working now to revert and will update as that is complete.

  • Investigating
    Investigating

    We have detected an issue that affects some API connectors that use HttpStreams that have versions published on or after 12/12. We believe this is causing failures and are working now to resolve the issue. Updates will follow here as soon as we have them.

    Thank you for your patience.

Kubernetes cluster update.
  • Completed
    December 13, 2022 at 1:56 PM
    Completed
    December 13, 2022 at 1:56 PM

    Maintenance has completed successfully.

  • In progress
    December 13, 2022 at 10:00 AM
    In progress
    December 13, 2022 at 10:00 AM

    Maintenance is now in progress

  • Planned
    December 13, 2022 at 10:00 AM
    Planned
    December 13, 2022 at 10:00 AM

    We are planning for a scheduled maintenance during that time.

Sync Failures
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are currently investigating an issue with sync failures.

    We are seeing pod failures and are looking into the root cause.

    We apologize for the inconvenience and we thank you for your patience as we did into the issue.

Nov 2022

Replication Failures
  • Resolved
    Resolved

    The issue we encountered has been resolved.

    The issue started today around 12:02PM PST and was due to a misconfiguration which caused replication to begin to fail.

    The issue was resolved at 1:55PM PST.

    If your most recent sync failed, we expect the next sync to succeed.

    Apologies for any inconvenience and thank you again for your patience as we worked to resolve this issue.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We believe we have identified the root cause and we are working on a fix.

    Thank you again for your patience!

  • Update
    Update

    We are still investigating this issue and determining the root cause for these replication failures.

    Thank you for your continued patience as we look to find a resolution.

  • Investigating
    Investigating

    We are currently investigating an issue related to replication which is causing syncs to fail.

    Updates will be posted here on our status page.

    Thank you for your patience as we investigate this issue.

Google Ads Syncs Failing
  • Resolved
    Resolved

    This issue has been resolved. If your sync has failed, please refresh your source schema and reset your connection.

    Thank you for your patience while we worked to fix this issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We have identified an issue caused by a recent update to the Google Ads source connector that will cause syncs to fail. We are working to resolve this issue and will update once a fix has been deployed.

Google Sheets Syncs Missing Rows
  • Resolved
    Resolved

    The Google Sheets issue is resolved, and we will be sending emails to all affected customers. Thank you for your patience!

  • Identified
    Identified

    We have identified a potential fix. We will be downgrading the Google Sheets connector as a short term work around. We are testing this change internally before releasing into production. We anticipate landing a fix for the Google Sheets connector in about 2 hours. We will email any affected customers with steps for remediation.

  • Investigating
    Investigating

    We are aware of an issue with syncs involving Google Sheets. We are still investigating the root cause. At this time we are aware that in some cases some rows will not be synced. This failure is silent. We will update this page when we have more information. Thank you for your patience while we address this.

Nov 2022 to Jan 2023

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