Notice history

Data Sync

99.91% uptime

Jul 202399.89% uptime

Aug 202399.84% uptime

Sep 2023100.0% uptime

WebApp

99.95% uptime

Jul 202399.85% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

Notifications

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

Normalization

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

Database/Warehouse Destinations

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

API Sources

99.99% uptime

Jul 2023100.0% uptime

Aug 202399.71% uptime

Sep 2023100.0% uptime

Database Sources

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

File Connectors

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

Airbyte Homepage (Airbyte.com)

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

Third Party Component

Operational

Airbyte API

100.0% uptime

Jul 2023100.0% uptime

Aug 2023100.0% uptime

Sep 2023100.0% uptime

Sep 2023

Resolved

September 28, 2023 at 4:35 PM

Resolved

September 28, 2023 at 4:35 PM

This incident has been resolved.

Monitoring

September 28, 2023 at 3:02 PM

Monitoring

September 28, 2023 at 3:02 PM

The team has reverted the changes that caused issues with accessing the Status tab and users should be able to access their connections without issue.

Identified
September 28, 2023 at 1:08 PM
Identified
September 28, 2023 at 1:08 PM
We noticed a number of users report issues when accessing their connection.

The issue is specifically happening when navigating to the Status tab of the connection. You should be able to navigate to another tab by including the table into your URL directly.

For example:
https://cloud.airbyte.com/workspaces/{WorkspaceID}/connections/{ConnectionID}/job-history

Resolved
September 14, 2023 at 3:00 AM
Resolved
September 14, 2023 at 3:00 AM
Meta has resolved their status page and we are no longer seeing failures on user's syncs.
Identified
September 13, 2023 at 8:48 PM
Identified
September 13, 2023 at 8:48 PM
We have noticed an increased failure rate with Facebook Marketing connections due to an outage of Meta's API.

They have posted on their status page and we will be monitoring their status page and update here once they have resolved the issue on their side.

Aug 2023

Resolved
August 25, 2023 at 7:34 PM
Resolved
August 25, 2023 at 7:34 PM
The issue was due to a temporary third-party server issue and has been successfully resolved.

Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.
Investigating
August 25, 2023 at 6:59 PM
Investigating
August 25, 2023 at 6:59 PM
We have identified an issue related to the billing page. At this time our billing page is inaccessible. Our team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

Resolved
August 22, 2023 at 11:07 PM
Resolved
August 22, 2023 at 11:07 PM
This incident has been resolved. Thank you for your patience as we worked to resolve this issue.
Identified
August 22, 2023 at 8:00 PM
Identified
August 22, 2023 at 8:00 PM
We have investigated and identified an issue related to the billing page. At this time our billing page is inaccessible. Our team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

Resolved
August 17, 2023 at 5:00 AM
Resolved
August 17, 2023 at 5:00 AM
This incident has been resolved.
Investigating
August 16, 2023 at 11:09 PM
Investigating
August 16, 2023 at 11:09 PM
We are currently investigating an incident with the Amazon Ads source that is causing syncs to fail with a Unexpected HTTP status code 500 error.
We believe this is due to a potential server issue with Amazon Ads' API and will post updates as we know more.
Thank you for your patience and we apologize for any inconvenience.

Resolved
August 12, 2023 at 12:21 AM
Resolved
August 12, 2023 at 12:21 AM
The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.
Monitoring
August 11, 2023 at 11:43 PM
Monitoring
August 11, 2023 at 11:43 PM
A fix has been implemented and we are currently monitoring the update. Syncs should now be running normally.

Thank you for your patience as we work to resolve this issue.
Investigating
August 11, 2023 at 11:24 PM
Investigating
August 11, 2023 at 11:24 PM
We are currently investigating an issue causing an increase in sync failures.

Thank you for your patience and we apologize for any inconvenience.

Resolved
August 11, 2023 at 8:09 PM
Resolved
August 11, 2023 at 8:09 PM
After monitoring the update we are confident we have resolved all affected connections experiencing long running syncs.

Thank you for your patience as worked towards resolving this issue.
Monitoring
August 11, 2023 at 6:30 PM
Monitoring
August 11, 2023 at 6:30 PM
We implemented a fix and are currently monitoring the result.
Investigating
August 11, 2023 at 4:35 PM
Investigating
August 11, 2023 at 4:35 PM
We are currently investigating an increase in long running or delayed syncs. We are not seeing failed sync, we are seeing syncs succeeding after a few attempts.

This issue is in active investigation and we will be posting updates as we have them.

Thank you for your patience as we work to resolve the issue.

Jul 2023

Resolved
July 25, 2023 at 8:06 PM
Resolved
July 25, 2023 at 8:06 PM
This incident has been resolved.

Resolved
July 21, 2023 at 3:25 AM
Resolved
July 21, 2023 at 3:25 AM
This incident has been resolved. We will continue to monitor syncs.
Investigating
July 21, 2023 at 12:48 AM
Investigating
July 21, 2023 at 12:48 AM
We are currently investigating an issue that is currently preventing syncs from starting.

Thank you for your patience as we dig into the issue.

Resolved
July 20, 2023 at 4:41 PM
Resolved
July 20, 2023 at 4:41 PM
This incident has been resolved. Impacted users will be receiving an email with instructions on backfilling missing data.

Thank you for your patience as we investigated this issue and we apologize for any inconvenience.
Monitoring
July 19, 2023 at 11:00 PM
Monitoring
July 19, 2023 at 11:00 PM
We have rolled back the change that caused this issue and are currently monitoring the result.
We are still working on a long-term fix and hope to release it tomorrow.

Thank you for your patience as we work to resolve this issue.
Identified
July 19, 2023 at 4:54 PM
Identified
July 19, 2023 at 4:54 PM
We have had some users report of missing data from the Zendesk Support source connector and believe this was due to a recent change to switch from offset pagination to cursor pagination on July 12th.
We are working to roll back this change and thank you for your patience as we work towards resolving this issue

Resolved
July 10, 2023 at 10:22 PM
Resolved
July 10, 2023 at 10:22 PM
The issue has been successfully resolved.
Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.
Investigating
July 10, 2023 at 9:18 PM
Investigating
July 10, 2023 at 9:18 PM
We are currently investigating an issue that is currently affecting the Airbyte Cloud UI.

Thank you for your patience as we dig into the issue.

Resolved
July 10, 2023 at 11:06 PM
Resolved
July 10, 2023 at 11:06 PM
The issue has been successfully resolved.

Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.
Monitoring
July 10, 2023 at 10:31 PM
Monitoring
July 10, 2023 at 10:31 PM
We implemented a fix and are currently monitoring the result.
Syncs should now be starting and running normally.
Thank you for your patience as we investigated this issue and we apologize for any inconvenience.
Identified
July 10, 2023 at 8:54 PM
Identified
July 10, 2023 at 8:54 PM
We have found the root cause of the issue was from a recent deploy and are working to roll back the changes.
Thank you for your patience as we work towards resolving this issue.
Investigating
July 10, 2023 at 8:51 PM
Investigating
July 10, 2023 at 8:51 PM
We are currently investigating an issue that is currently preventing syncs from starting.

Thank you for your patience as we dig into the issue.

Jul 2023 to Sep 2023

All systems operational

Notice history