All systems operational

Data Sync

99.95 % uptime
Jan 2023
Feb 2023
Mar 2023

WebApp

99.99 % uptime
Jan 2023
Feb 2023
Mar 2023

Notifications

100 % uptime
Jan 2023
Feb 2023
Mar 2023

Normalization

99.96 % uptime
Jan 2023
Feb 2023
Mar 2023

API Connector

99.82 % uptime
Jan 2023
Feb 2023
Mar 2023

Database Connector

100 % uptime
Jan 2023
Feb 2023
Mar 2023

File Connector

100 % uptime
Jan 2023
Feb 2023
Mar 2023

Destination Data Warehouses

100 % uptime
Jan 2023
Feb 2023
Mar 2023

Redshift Destination

100 % uptime
Jan 2023
Feb 2023
Mar 2023

Snowflake Destination

100 % uptime
Jan 2023
Feb 2023
Mar 2023

BigQuery Destination

100 % uptime
Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

Some Airbyte Cloud Pages Not Loading - "Oops Something Went Wrong"
  • Resolved
    March 24, 2023 at 12:16 AM

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    March 24, 2023 at 12:02 AM

    We have identified and implemented a fix and are monitoring the fix.

  • Investigating
    March 23, 2023 at 11:37 PM

    We are currently investigating this incident.

Credit Page is Inaccessible
  • Resolved
    March 23, 2023 at 10:32 PM

    This incident has been resolved.

  • Monitoring
    March 23, 2023 at 9:22 PM

    We implemented a fix and are currently monitoring the result.

  • Identified
    March 23, 2023 at 8:35 PM

    We have identified the issue and working on resolving the issue.

  • Investigating
    March 23, 2023 at 8:29 PM

    Our credit and billing page is currently inaccessible and we are currently investigating this issue.

Destination Snowflake regex pattern errors
  • Resolved
    March 23, 2023 at 4:28 PM

    This incident has been resolved.

  • Monitoring
    March 23, 2023 at 3:23 PM

    We implemented a fix and are currently monitoring the result.

  • Identified
    March 23, 2023 at 3:07 PM

    The team has identified the issue and we are continuing to work on a fix for this incident.

  • Investigating
    March 23, 2023 at 2:14 PM

    We noticed a large amount of user's with Snowflake destination are currently failing to errors that mention Errors: [$.host: does not match the regex pattern.

    We are currently investigating this incident.

EU Data Plane Down
  • Resolved
    March 10, 2023 at 8:10 PM

    The issue has been successfully resolved.

    Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Identified
    March 10, 2023 at 7:48 PM

    We have believe the sync failures were caused by a recent deploy and are working to roll back the deploy for a fix.

    Thank you for your patience as we work towards a resolution.

  • Investigating
    March 10, 2023 at 7:11 PM

    Syncs using the EU data plane are currently failing.

    We are currently investigating this and will be updating as we progress.

Google Analytics (Universal Analyics) Experiencing Partial Outage
Web app loading errors and sync failures
  • Resolved
    March 07, 2023 at 5:59 PM

    This incident has been resolved.

  • Monitoring
    March 07, 2023 at 5:43 PM

    We implemented a fix and are currently monitoring the result.

  • Identified
    March 07, 2023 at 5:32 PM

    We have discovered that along with the web app failing, there are a high number of sync failures happening as well.

    Apologies for the inconvenience.

    We are continuing to work on a fix for this incident.

  • Identified
    March 07, 2023 at 5:13 PM

    We have discovered that along with the web app failing, there are a high number of sync failures happening as well.

    Apologies for the inconvenience.

    We are continuing to work on a fix for this incident.

  • Investigating
    March 07, 2023 at 5:08 PM

    We are currently seeing a large number of failures to load our web app. You should be able to navigate and refresh the pages but will see intermittent page load failures.

    The team is currently investigating this incident.

Production node pools reconfiguration in EU region
  • Completed
    March 02, 2023 at 11:30 AM

    Maintenance has completed successfully

  • In progress
    March 02, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    March 02, 2023 at 10:00 AM

    Maintenance didn't start yet.

Feb 2023

Upgrade of production node pool machine types to offer faster syncs
  • Completed
    February 24, 2023 at 4:44 PM

    Maintenance has completed successfully.

  • In progress
    February 24, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    February 24, 2023 at 4:00 PM

    We are upgrading our production machines type hardware to more powerful one, this will help to speed up our syncs.
    Because of the implemented retries mechanism we do not anticipate any action needed on the part of customers.

    Thank you for your patience as we upgrade Airbyte.

Migrating from Airbtye.io to Airbyte.com on February 23rd
  • Completed
    February 23, 2023 at 7:28 PM

    The migration has completed successfully.

    All previously succeeding syncs that experienced a failure during the migration should succeed on the next run. The only exception is for the Snapchat Marketing, please re-authenticate your connector to allow further syncs to succeed.

    Thank you for your patience during this maintenance and reach out to Airbyte Cloud support with any questions.

  • Update
    February 23, 2023 at 4:00 PM

    We are migrating from Airbtye.io to Airbyte.com on February 23rd. All traffic pointed to Airbyte.io should automatically be redirected to Airbyte.com. We are addressing a long tail of small problems where some hardcoded URLs must be changed. Most syncs should be successful. A small number of connectors and some EU syncs will fail for a short period as we resolve this.

    Please reach out to Airbyte Cloud support if you have any questions.

  • In progress
    February 23, 2023 at 4:00 PM

    We are migrating from Airbtye.io to Airbyte.com on February 23rd. All traffic pointed to Airbyte.io should automatically be redirected to Airbyte.com. We are addressing a long tail of small problems where some hardcoded URLs must be changed. Most syncs should be successful. A small number of connectors and some EU syncs will fail for a short period as we resolve this.

    Please reach out to Airbyte Cloud support if you have any questions.

Upgrade of production node pool machine types to offer faster syncs
  • Completed
    February 23, 2023 at 5:00 PM

    Maintenance has completed successfully

  • Update
    February 23, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    February 23, 2023 at 4:00 PM

    We are upgrading our production machines type hardware to more powerful one, this will help to speed up our syncs.
    Because of the implemented retries mechanism we do not anticipate any action needed on the part of customers.

    Thank you for your patience as we upgrade Airbyte.

Slow Loading Times & Sync Failures on Airbtye Cloud
  • Resolved
    February 22, 2023 at 8:42 PM

    We just resolved the issue!

  • Monitoring
    February 22, 2023 at 6:57 PM

    We have identified the issue which ocurred during an update to the Airbyte platform.

    We saw some slow loading pages and also determined that some sync were failing during normalization. Connections that saw failures should succeed on the next sync.

    We are currently still monitoring to ensure we are stable.

  • Investigating
    February 22, 2023 at 6:00 PM

    We have noticed some slow loading on Airbtye Cloud and are currently investigating the issue.

Invalid Certificate for cloud.airbyte.com
  • Resolved
    February 17, 2023 at 6:50 PM

    We were adding a new certificate to a load balancer in support of a new service. This new service overwrote the existing certificate for cloud.airbyte.com. We noticed this issue quickly and reverted the changes, but DNS is not realtime and took a few minutes to go into effect.

    You may have seen an error when accessing Airbyte Cloud suggesting your connection was not private, this was only due to the existing certificate being overwritten.

    This should not have affected any syncs and you should be able to access your workspaces as normal.

    Please reach out to Airbyte Cloud support if you have any questions and we thank you for your patience while we resolved this issue.

We are upgrading node pool machine types to offer faster syncs. This will incur brief sync downtime.
  • Completed
    February 16, 2023 at 3:01 PM

    Maintenance has completed successfully.

  • In progress
    February 16, 2023 at 2:00 PM

    Maintenance is now in progress.

  • Planned
    February 16, 2023 at 2:00 PM

    We are changing the machines type that runs our syncs. To do this some currently running syncs will be cancelled. Those syncs should all succeed on their next sync. Because of retries we do not anticipate any action needed on the part of customers.

    Thank you for your patience as we upgrade Airbyte

Some Destination Connectors Are Unable to be Updated
  • Resolved
    February 10, 2023 at 7:58 PM

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    February 10, 2023 at 7:57 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    February 10, 2023 at 7:43 PM

    We believe we have identified the root cause for this incident and are working towards fix.

  • Investigating
    February 10, 2023 at 7:04 PM

    We are still currently investigating this incident.

    Thank you for your patience as we work to find a resolution.

  • Investigating
    February 10, 2023 at 6:19 PM

    We are currently investigating as to why some destination connectors that were previously set up are not able to be updated with new field information.

    Apologies for any inconvenience and thank you for your patience as we work to find a resolution.

High rate of Sync Failures
  • Resolved
    February 09, 2023 at 12:13 AM

    The issue has been successfully resolved. Thank you again for your patience as worked this issue to resolution and we apologize for any inconvenience this issue might have caused.

  • Monitoring
    February 08, 2023 at 11:22 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    February 08, 2023 at 11:00 PM

    We are still actively working on this issue. We believe the root cause is a configuration issue. We are actively working to repair that configuration. We currently anticipate and fix in around an hour.

  • Identified
    February 08, 2023 at 9:25 PM

    Due to a permissions error in GCP normalization is not functioning correctly. We believe we understand the cause and a fix will be applied shortly.

Airtable Syncs Failing
  • Resolved
    February 02, 2023 at 5:05 PM

    A fix has been deployed and the impacted connections will now sync successfully, resolving the issue!

  • Identified
    February 02, 2023 at 4:00 AM

    We have identified an issue with a recent update to the Airtable Source Connector and are actively working on a fix for this incident.

Jan 2023

High number of normalization failures
  • Resolved
    February 04, 2023 at 12:28 AM

    We have implemented a fix for all normalization errors related to this issue.

    Thank you again for your patience while the team worked to resolve this issue.

    Please reach out to Airbyte Cloud Support if you have any questions.

  • Monitoring
    February 03, 2023 at 3:00 PM

    We are still actively triaging and monitoring the fixes we have implemented.

    Thank you for your continued patience as we work to fully resolve this issue.

  • Monitoring
    February 03, 2023 at 3:00 AM

    We are continually triaging and monitoring the fixes we are implementing.

    We thank you for you continued patience.

  • Monitoring
    February 02, 2023 at 5:02 PM

    We are continuing to actively triage and monitor normalization failures.

    Thank you for your patience.

  • Monitoring
    February 01, 2023 at 7:00 PM

    After monitoring the issue we have found further normalization errors and are looking into another route to resolve these failures.

    Thank you for your patience understanding as we work to resolve the issue.

  • Monitoring
    February 01, 2023 at 12:12 AM

    We have implemented a fix that we are seeing is resolving most of the normalization issues.

    We are still seeing a small subset of connections with sources that have complex schemas failing with normalization errors.

    As these errors arise we are taking action to resolve the issue.

    Thank you again for your patience and please reach out to Airbyte Cloud support if you have any questions while we continue to ensure all normalization failures have been resolved.

  • Monitoring
    January 31, 2023 at 10:14 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    January 31, 2023 at 7:56 PM

    We are continuing to work on a fix for this incident.

  • Identified
    January 31, 2023 at 6:40 PM

    We have noticed a number of syncs failing due to errors with normalization for multiple users. We are working on a fix to resolve this issue.

    We apologize for any inconvenience and thank you for your patience

High number of normalization failures
  • Resolved
    January 30, 2023 at 7:39 PM

    This issue has been resolved. If your most recent sync failed, we expect the next sync to succeed.

    We apologize for the inconvenience and thank you for your patience as the team worked to resolve the issue.

  • Monitoring
    January 30, 2023 at 6:40 PM

    We have noticed a number of syncs failing due to errors with normalization for multiple users. We believe this was caused by a recent deployment that has since been reverted and are monitoring the change

    We apologize for any inconvenience and thank you for your patience

Sync Failures
  • Resolved
    January 26, 2023 at 7:00 PM

    A small subset of workspaces may have experienced a single sync failure or a failed sync attempt due to a brief platform interruption.

    The next scheduled sync should succeed.

    We apologize for any inconvenience and thank you for your patience

Slow loading UI
  • Resolved
    January 18, 2023 at 12:37 AM

    We just resolved the issue!

  • Monitoring
    January 18, 2023 at 12:35 AM

    We implemented a fix and currently monitoring the result.

  • Identified
    January 17, 2023 at 9:25 PM

    We are currently seeing the UI load slowly again due to a third-party issue.

    They are currently working on a fix. This is not affecting connections in any way.

  • Monitoring
    January 17, 2023 at 6:55 PM

    We implemented a fix and currently monitoring the result.

  • Investigating
    January 17, 2023 at 5:34 PM

    We are currently investigating this incident.

    This is not affecting any data syncs and connections should be running as expected.

Kubernetes cluster update.
  • Completed
    January 17, 2023 at 12:00 PM

    Maintenance has completed successfully

  • In progress
    January 17, 2023 at 10:00 AM

    Maintenance is now in progress

  • Planned
    January 17, 2023 at 10:00 AM

    We are planning for a scheduled maintenance during that time.

Facebook Marketing Connector - Connections w/ Video Stream Failing
  • Resolved
    January 13, 2023 at 9:35 PM

    The fix has been pushed and successfully resolved the issue.

    Thank you for your patience as we worked towards a resolution and monitored the fix.

  • Monitoring
    January 13, 2023 at 6:45 PM

    We implemented a fix and currently monitoring the result.

  • Identified
    January 13, 2023 at 2:37 PM

    We have identified an issue with the Facebook Marketing connector for those connectors that have the video stream enabled. The team has found the root cause of the issue and are working on a fix.

    A workaround would be to enable Full Refresh Overwrite for the video stream.

    Updates to follow.

Jan 2023 to Mar 2023