Notice history
May 2023
Apr 2023
- ResolvedResolved
This issue has been resolved. If your most recent sync failed, we expect the next sync to succeed.
We apologize for the inconvenience and thank you for your patience as the team worked to resolve the issue.
- MonitoringMonitoring
We have updated our networking stack to workaround the flooded Paris GCP datacenter. Our EU syncs can now pull secrets from a healthy datacenter which should fix the issue with our EU syncs. We have verified that EU syncs are currently working. If you had a failed sync starting it again now should work. We are continuing to monitor the incident.
- IdentifiedUpdate
We are continuing to work on a fix for this incident.
- IdentifiedIdentified
We have identified the root cause and are working on the resolution.
GCP’s Secret manager service powers part of the Airbyte EU Sync infrastructure. Because of the flooding in GCP’s Paris datacenter Airbyte’s EU Sync’s are unable to start.
We are working on resolving those secrets from a functioning GCP EU region. Until we can set up that system syncs may be run successfully from the US for any customers not bound by GDPR.
- InvestigatingInvestigating
Many syncs in the EU region are currently failing. They appear to be impacted by a general GCP outage in the Paris region https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY#73mBtVKKfeJGJ1yaY7hV
We are currently monitoring the situation.
- ResolvedResolved
We have rolled back the cursor field state for known connections that were affected by this update which has resolved the issue.
This issue had no impact on final normalized tables ONLY airbyteraw tables.
Please reach out to Airbyte Support if you have any questions or further concerns.
- MonitoringMonitoring
On Friday April 21st around 12pm Pacific an update to our column selection feature that affected extra fields (fields not stated on our source schema) by filtered them out was pushed causing missing data in the destination.
This issue affects customer using sources that pass extra fields and that use the raw data (unnormalized data) OR customer using sources that have extra fields, using normalization but also utilizing the raw data.
We have since rolled back those changes and are working to resolve connections that potentially have missing data.
Please reach out to Airbyte Cloud support via https://cloud.airbyte.com/ or via our https://airbyte.com/contact-support if you have any immediate questions.
Thank you for your patience and we apologize for the inconvenience.
- IdentifiedIdentified
We are currently investigating an issue that may have caused some fields to be missing from the airbyteraw (non-normalized) tables.
We apologize for the inconvenience and are working on a fix to resolve this issue.
Mar 2023
- ResolvedResolved
This incident has been resolved.
- MonitoringMonitoring
We have identified and fixed the cause of our exceeding the rate limits for GCP around the Google Analytics (Universal Analytics) connector.
Unfortunately because GCP doesn’t reset their overages until midnight PST, some Google Analytics (UA) syncs will continue to fail until that reset happens. We will update this status page when we are sure that those rate limits have reset.
Thank you for your patience and we apologize for any inconvenience.
Please reach out to Airbyte Cloud Support if you have any questions or concerns.
- InvestigatingInvestigating
Users of our Google Analytics (Universal Analytics) source will see jobs failures as due to Google rate limits.
Users using the Google Analytics 4 (v4) source connector should not see any interruption in syncs.
We've reached out to Google for help and will have more information shortly.
Please reach out to Airbyte Cloud Support if you have any questions. We apologize for the inconvenience and hope to have this issue resolved soon.